Support

Support

Effective date October 1, 2026

Contact
oonse.today@gmail.com

Weekdays 10:00–18:00 · We reply within 3 business days

I lost my result link

On the same device, you can reopen it from 'Recently viewed results' on the home screen. To move it to another device, copy the link using the share button on your result screen. If you give us your order number from the payment receipt, we can help you find your result link.

I paid but can't see my result

It can take up to a minute after payment for the full result to become available. If it still doesn't show up, please contact us with your result link. We'll show it to you right away or issue a refund after checking.

I want to delete my information

  • Info stored on your device: clear this site's data in your browser settings to delete it.
  • Results stored on our server: email oonse.today@gmail.com with your result link to request deletion.
Company Genetory · CEO Genetory
Business registration no. 422-04-01828
Customer support oonse.today@gmail.com

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